Launchpad: Getting Started

Steps for creating, finding, and updating service requests.

Articles (3)

Submit a Request

This is a quick step-by-step for creating and submitting a request for services.

Viewing Your Requests

Find requests you have created, or which mark you as a contact or requestor.

Processing Requests: Assign, Edit, Update, and Resolve

How to take actions on a request like assigning to a team member, editing request details, updating the status with notes, and resolving the request when complete.